Glossary of Terms 
  
TermDescription
Accident ManagementA central point to manage motorist claims after a road accident, windscreen damage, this includes vehicle recovery and loan vehicle supply, whether fault or no fault claim
All Wheel Drive (AWD)AWD is a powertrain capable of sending power to all its wheels, whether full time or on demand.
Annual MileageThe contractual maximum mileage allowed under the agreement. This is normally shown as annual or total mileage on your agreement.
BCHBusiness Car Leasing
Benefit in Kind (BIK)BIK is a tax applicable for drivers who receive the benefit of a company car from their employer. Its calculated using CO2 levels and the P11D value
BEVBattery Electric Vehicle
Breakdown CoverNormally covered by the manufacturer for the duration of the warranty. Also covered in maintained contracts
Car LeasingA finance method to allow you the use of a vehicle without ever owning the vehicle at the end of the contract.
Cherished NumberPrivate Registration Number
CO2Carbon Dioxide emission level
Contract TermThe length of your agreement - normally 24, 36, 48 or 60 months
Credit DeclineThis term is used by a finance company when they are not willing to lend money. Only you can find out the reason for the decline by writing to the credit reference agency which the funder has used.
Credit HistoryThis terms is a documented record of all financial transaction and how well they have been paid back over a set period of time. This shows how well you handle money or debt
Credit RatingThis number is used by lenders to qualify your creditworthiness in general terms or to asses your financial obligations
Credit Reference AgencyThese agencies are used by finance companies to understand if you are eligible to be offered a finance product. Typically Experian, Equifax and TransUnion are used in the UK
DepreciationThe amount of money lost from when a vehicle is bought, compared to its value on specific date and mileage (or when you sell it) 
Early TerminationThis is a term used to bring an end to a contract/agreement before the end date. Charges will usually apply for early terminations
Estimated DeliveryThis is a date when our suppliers envisage your vehicle arriving from the factory based on information given to them by the manufacturer
Euro NCAPEuro New Car Assessment Programme provides consumers with information on the safety or a vehicle. The higher the rating (stars) the safe the vehicle.
EVEV is a term used to describe Electric Vehicles. These vehicles are powered by an electric battery and can be charged from an external source. Sometimes known as a BEV (Battery Electric Vehicle)
Excess MileageA charge made by a finance company for any vehicle exceeding the original mileage given by the customer at the start of an agreement. Normally show as pence per mile
Factory OrderA sale made for a vehicle which will be built specifically for a customers personal choices. These vehicle take typically 3-12 months to arrive
Finance LeaseThis method is a form of flexible leasing to fund the use, but not ownership, of a vehicle and is ideally suited to a VAT registered business. This is not a personal finance product
Fleet ManagementThis is a process or managing both cars and commercial vehicles, ensuring the optimal performance of those vehicles, ensuring the operation is efficient, safe and cost effective.
Formal ExtensionA formal extension is an agreed extension between the contract holder and the finance company. A formal extension agreement must be signed for it to go ahead
Fuel ConsumptionA car's fuel consumption is a measure of the miles driven per gallon or litre of fuel
Guaranteed Future Value (GFV)GFV is used when funding a vehicle via PCP  (Personal Contract Purchase) and is based on a set period and mileage. This is a value you can use t purchase your vehicle.
Hybrid VehicleA vehicle that uses a combustion engine and an electric motor. Typically the vehicle cannot be plugged in to charge the battery. The battery is charged through regenerative braking and the internal engine
In StockThis terms has many meanings dependant on the company advertising the product, however in stock means a vehicle available for immediate delivery.
Informal ExtensionAn informal extension describes the use of a vehicle past the contract end date/date the vehicle is to be collected. The term informal relates to there being an absence of an agreement in place.
Initial RentalThe amount you pay before you take delivery of your vehicle. This is normally a multiplier of your monthly payment. 1, 3, 6, 9 or 12 months are normal
Insurance GroupAll UK vehicles belong to one of 50 car insurance groups, helping insurance companies set the premium you pay. Group 1 are the cheapest to insure and Group 50 are the most expensive.
Lease PurchaseThis is similar to Hire Purchase except the payments are structured like a lease agreement with customers making advanced payments rather than a deposit. A customer can own a vehicle outright after the agreement ends.
MaintenanceThis is a check used to ensure the smooth and safe running of your vehicle. Checks include gearbox, engine, suspension, body work amongst others.
Manufacturer OTRPThe price shown on a manufacturers website, including VAT, VED and First Registration Fee
MHEVMild Hybrid Electric Vehicle - commonly known as "start stop" vehicles
MOT CertificateMinistry of Transport Certificate is a document/test that confirms your vehicle is safe to travel on a public highway. Normally required after your vehicles 3rd anniversary and annually thereafter.
Motor Insurancean insurance product, required by law, to be in place on any motor vehicle if it is to be driven on a public highway. Fully Comprehensive insurance is required on any leased vehicle.
MPGMiles Per Gallon - the number of miles your vehicle can travel per gallon of fuel
No DepositThis term is used when you don’t have to pay a deposit at the start of an agreement. Normally, there is one initial rental required
P11DThis is a value used for company car tax and its calculated using the manufacturers OTRP price (without any discount), plus factory options and including VAT
PCHPersonal Car Leasing
PHEVPlug In Electric Vehicle
Pre RegisteredThe vehicle has already been registered with an owner. The vehicle is normally sill new and has not been driven
Private RegistrationA registration plate which is 100% unique to the driver
Processing FeeThis is charged per agreement and this charge is to cover the costs of documents, processing and staff to arrange the agreement with the finance provider and the dealership
Remaining RentalsHow many monthly rentals you have left before your contract expires
Reserve My CarWhen you "Reserve My Car" the vehicle is taken off our website for a period of 24 hours to allow us to see if it fits your requirements.
Residual ValueThis value is given to a vehicles worth after a certain period of time and mileage covered. Sometimes refer to as resale value
Service IntervalsThe duration in time for when your vehicle is required, as per the manufacturers guidelines, to receive a minor/major service. Refer to your owners manual
Type 1 EV ChargingThe type 1 plug is a single-phase plug which allows for charging power levels of up to 7.4 kW (230 V, 32 A). Normally used for vehicles supplied via America or Asia.
Type 2 EV ChargingThe “Type 2” socket is the Europe-wide, universal socket for charging electric cars
ULEVUltra Low Emission Vehicle
Used VehicleA vehicle that has one or more private owners
VED / RFLVehicle Excise Duty / Road Fund Licence - car tax
Vehicle DisposalThis is a term used  when a vehicle comes to the end of its contract. Vehicles are normally sold via an auction house to obtain the highest value
Vehicle TrackingA "black box" is fitted to your vehicle to enable the location of your vehicle to be shown at all times
Whole Life CostThis terms is used to calculate all the costs associated with your vehicle over a set period of time. This includes lease or purchase costs, maintenance, tyres, insurance and fuel.
WLTPWorldwide Harmonised Light Vehicle Test Procedure and is the name of the test used to determine the fuel efficiency of your vehicle

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